Dec. 13, 2006 – HERDON, VIRGINIA December 06, 2006—ZeNETeX, LLC, a leading provider of Information Technology Infrastructure Library (ITIL©) consulting and training services to the U.S. Government is proud to announce acceptance into the BSI Management Systems Associate Consultant Program (ACP) for ISO/IEC 20000. The ACP for ISO/IEC 20000 represents companies that BSI believes are credible and offer an acceptable service in terms of value and performance and an evaluation to ensure there is no related body conflict of interest. ISO/IEC 20000 is the world’s first international standard for IT Service Management based on the ITIL© framework.
According to Greg Smith, ZeNETeX CEO “Having supported ITIL© related initiatives inside local, state and federal government agencies for more than 6 years, we are excited about the new ISO/IEC 20000 standard, and the Federal Governments recent adoption of ITIL© best practices. Our aim is to ensure that our clients have end to end support as they move towards a standardized approach to the management and delivery of IT services.”
About ZeNETeX- ZeNETeX specializes in Information Technology Infrastructure Library (ITIL©) and ISO20000 consulting, training, computer networking, and enterprise system support to Federal, State and Local Governments.
ZeNETeX has years of practical experience developing implementing, and integrating ITIL© and ISO20000 processes within large, complex, global, classified and unclassified IT environments. The company has established a successful track record of effectively leveraging service management best practices to increase operational efficiencies, reduce operational costs, and improve end user satisfaction.
Our client base consists of the largest defense, intelligence, and civilian agencies as well as the largest systems integrators and telecommunications carriers. The company has completed numerous ISO20000 pre-audit assessments within accelerated timeframes using industry leading compliance tools and techniques. ZeNETeX is a member and a proud sponsor of the local and national chapters of the IT Service Management Forum (itSMF).
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