Nov. 15, 2006 – Canton, Mi – November 17, 2006 –CRMSoft, a provider of a total CRM solution for all small to medium sized businesses, recently announced their 60-day free trial offer of their free trial plan that includes what they say separates them from all other LiveChat services out there – software-free chat consoles. CRMSoft is the first of its kind to offer a risk-free trial offer of 60 days. Small to medium sized businesses can now obtain 60 days of total customer satisfaction and delight. With CRMSoft, business owners can:
• Obtain feedback and remarks and use it as an advantage.
• Understand their target market’s real needs and demands.
• Develop their products and services by recognizing what the customers really need
• Delight their customers through online assistance in real time.
CRMSoft’s total CRM design has one of the most powerful tools devised to maximize businesses’ utilization of resources and management of priorities.
• Instant Message and Email Notification of Dropped Chat and Chat on Queue. Get the convenience of instant message and email notification pop-ups from your favorite IM Service.
• Web Call Back System. Be able to appoint an agent to call your customers at whatever time they prefer.
• Live customer support agents delighting your customers. CRMSoft’s own live support agents online to provide you with the help you need.
• Customizable Proactive Chat Total CRM Solution. Initiate the chat with your online visitors through CRMSoft’s Customizable Proactive Chat Invitation.
• Real Time Agent Performance Reporting. Evaluate your live support agents with CRMSoft’s Performance Agent Scores feature.
CRMSoft combines the highest level of voice, email and chat technology with real live customer support agents to delight the customers of our customers. CRMSoft’s convenient setup, real-time interaction, and personal feel give you an experience you never had before. CRMSoft enables internet companies to increase their quarterly revenues and ROI by improving online visitor experience thus converting them into key customers. CRMSoft is designed to fit customer requirements. In the first place, that is our business, delighting customers.
42255 Chase Drive
Canton, Mi 48188
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