Custom phone system platform with advanced Interactive Voice Response technology designed by Dialing Innovations increases sales, enhances customer experience, and improves employee satisfaction while lowering costs for thousands of restaurants.
Indianapolis, IN, May 08, 2015 –(PR.com)– Dialing Innovations announces a phone system with advanced Interactive Voice Response technology that produces higher revenue, better customer service, lower telecommunication costs, and greater employee satisfaction for over 1500 restaurants.
Interactive Voice Response (IVR) services from Dialing Innovations provide businesses the ability to route incoming calls, deliver outbound calls and campaigns, as well as the ability to send automated messages such as reminders and payments. Dialing Innovations offers the most comprehensive IVR technologies and applications with features like call recording, data collection, and real-time tracking.
“Our IVR service uses one-of-a-kind applications designed specifically to provide unparalleled benefits and advantages to our clients,” said Josh VonHauger, co-founder of Dialing Innovations. “Our IVR technology is simple to use and easy to understand but most of all its cost-effective.”
The IVR service is completely scalable and Dialing Innovations provides users and clients with an enhanced customer experience. 1,583 restaurants have already increased revenue by an average of 40%. The automated IVR also eliminates the dependency of a phone carrier which has directly lowered the costs of telecommunication services by 90%. The custom phone system and accompanying hardware even improved the overall efficiencies of the restaurants.
“In conjunction with creating a custom built phone system, our platform includes benefits such as hardware that directly streamlined the entire network of the restaurant and optimized their security and Point of Sale system,” said Josh VonHauger.
Dialing Innovations continues to have a positive impact on employee satisfaction. Restaurant employees no longer need to manually manage the restaurant’s phone system and have more time to focus on the dine-in experience for customers. Inbound sales calls are automatically directed to representatives trained specifically in customer service and alleviates the stress of having unqualified agents handle sales inquiries.
About Dialing Innovations
Dialing Innovations is a global provider of services and software designed to improve customer experience. Dialing Innovations provides complete turnkey call center solutions and telecommunications technologies that are designed to ensure continuous value and rapid return on investment. Since 2011, the company has serviced industry leaders in call center, resort management, lead generation, finance, automotive, and fund raising. Dialing Innovations is a U.S. based company headquartered in Indianapolis, Indiana. It can be reached toll free at 1-877-523-5384 or email firstname.lastname@example.org. For more information please visit www.dialinginnovations.com.
Justin M Hart