Egypt has established its reputation as one of the most popular BPM/ITO/KPO destinations with an average of 7.5% annual ICT exports growth rate. The country is already home to major multinational corporations including Intel, Valeo, Microsoft, Vodafone, Convergys, Sykes, Cisco, HP, Orange, Dell, Mentor Graphics, and many more exporting their services to nearly 160 destinations in different languages.
Cairo, Egypt, May 08, 2015 –(PR.com)– · Stable government lures new investments from multi-nationals generating up to 6,000 new jobs in offshore outsourcing activities
· IBM, Procter & Gamble, HSBC, Nestlé, Axxcelera, Mobinil Contact Services, Teleperformance and EMC² sign agreements with the Information Technology Industry Development Agency at the first Technology Sourcing Investor Forum
· Everest Group report shows Egyptian offshore global services industry is once again growing at an average rate of 7.5 percent annually
· Avasant report focuses on Egypt an IT-BPM-KPO destination and its evolution to address the high-value IT and KPO markets.
· The industry continued to deliver services with minimum disruption during political turmoil of 2011-2013
The Egyptian information technology sector is bouncing back with the creation of 6,000 job opportunities by foreign investors.
IBM, Procter & Gamble and HSBC were among eight multi-nationals who signed agreements to extend their partnerships with the Information Technology Industry Development Agency (ITIDA) at the first Technology Sourcing Investor Forum.
The inaugural event hosted (Tuesday 5th May, 2015) in Cairo by H.E. Eng. Khaled Negm, Minister of ICT, coincided with the publication of a new report from Everest Group which showed that the Egyptian offshore global services industry is once again growing at 7.5 percent annually.
The study says that the establishment of a stable government under President Sisi and the experience of existing multi-national investors in receiving smooth and uninterrupted service delivery despite the political turmoil from 2011-2013, has helped Egypt return to the location decision radar of global players.
Eng. Hussein El-Gueretly, chief executive officer, ITIDA, said: “The Everest Group report reaffirms Egypt’s strong fundamental competitive strengths and capabilities on a global scale in the business process management, information technology and knowledge process outsourcing businesses, and this has been recognised by major multi-nationals who are backing Egypt as a destination of choice.”
The Technology Sourcing Investor Forum was attended by Egypt’s elite ICT investment community, and featured speakers from Everest Group, Avasant, the Los Angeles based management consultancy, the National Outsourcing Association and other global analysts and IT leaders.
A white paper published by Avasant, a leading management consulting firm, highlighted the revolutionary changes in the IT-BPM-KPO sector. The paper also discussed Egypt’s strengths as a preferred sourcing destination and the developments underway to further enhance the ecosystem. Also the paper emphasized on Egypt’s position to harness opportunities being created by the new digital revolution.
In addition to IBM, Procter & Gamble, HSBC, agreements were also signed between ITIDA and Nestlé, Axxcelera, Mobinil Contact Services, Teleperformance and EMC². Up to 6,000 will be created over the term of the agreements to serve the companies’ global clients in Europe, the Middle East, Africa, Americas, and Asia via multiple languages that include English, German, French, Italian, Arabic, and Spanish, among others.
Egypt is already home to major multi-national corporations including Intel, Valeo, Microsoft, Vodafone, Convergys, Sykes, Cisco, HP, Orange, Dell, Mentor Graphics, and many more exporting their services to 160 countries.