Dec. 21, 2006 – EMARCOMM, the world’s largest provider of Business Communication Services, announced today about the new family member of the Business Communication tools, iHojo! the unique Live Support Application. The application – iHojo! – has been likely named with a Japanese style due the deep belief of the corporate that Japanese hospitality is almost a second to none! While it is well known about Japanese of their passion to support and help others; the same business theme was beside the name and the application functionality.
“We believe in how much our Business Communication services are very much valuable and essential to our global clients, we guide them through our professional services to be always on the leading wave. Our new family member application – iHojo! – helps them the way long as %65 of different customers could be retained if they received a good SUPPORT and satisfactory Customer Service and this what iHojo! Offers” said Ahmed Saber, EMARCOMM, Inc. CEO.
iHojo! the leading Live Support application has been described as one of the strongest and features’ rich tool to offer Online Customer service and first line support to all visitors. The application – iHojo! – is being offered in two versions “iHojo! Master Edition” and “iHojo! Tree Edition”. The first edition – Master – serves those business houses with technical background or would like to customize the whole application code to different needs. The “Tree” edition serves the “Pay-as-Go” style while businesses are able to select from different one of three offered plans “Small Business, Corporate and Enterprise” all plans are almost the same but with the number of the supported websites.
“The iHojo! Tree edition is very much ideal and ready to support clients immediately with no technical background needed, businesses could apply for on of the three lans and get their TREE account created instantly then it is on the GO!. The application iHojo! reflects the good image and professional attitude of your business by getting into the ability of creating different departments (i.e. Sales, Marketing, Support,…etc.) This will reduce the time of received E-Mails or phone calls will also help in increasing sales by answering questions Live! Or through the corporate Frequently Asked Questions. iHojo! is a real innovative experience in online global market. All possible features could be found at: www.ihojo.net ” added Helen Zhang, Director – Development & Operations Center
“We have realized how much Live Support acts like a core backbone for the today’s Online business life. iHojo! has conducted the formula of success that has been applied for more than 15 years in cooperation with different industry leaders. Our clients put their trust in our business communication services and solutions; they have experienced the Return On Investment (ROI) and living the everyday’s success by integrating our services into their everyday business life. Our asset is our dynamic minds connected through a very strong international network and speak the language of success and leadership.” added Ahmed Saber, EMARCOMM, Inc. CEO
EMARCOMM, Inc. has recruited a group of young, talented and professional consultants, project leaders, developers and managers who have a proven track record of implementing state-of-the-art successful development methodologies and managing the delivery of best-of-class products, on time and within budget, as well as idea makers who are very well structured and under well organized management who efficiently utilized a development process quality control system. EMARCOMM, Inc. is present in different locations and countries USA, UK, China, UAE and Egypt.
For further details, please contact:
Ines Tigoff, International Business Advisor.
For further information about iHojo!.:
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