Nov. 7, 2006 – Seekonk, November 07, 2006 – iEmployee, a leading provider of On-Demand Workforce Management Solution, today announced the launch of Live Chat feature on its website iemployee.com. Being a pioneer in introducing the chat feature in HR industry, iEmployee has opened one more communication channel with the aim of providing real-time service to its visitors.
It is the first step towards making iEmployee.com a truly interactive website which already addresses customer queries through email, FAQ’s and the Web. This feature presents the workforce solution seekers and decision makers in organizations with an opportunity to instantly engage with iEmployee Solution Experts via Live Chat and get help faster and more efficiently. The customers do not have to download any software for it to work.
“We wanted our web site visitors to have ease in reaching us from anywhere in the world, at anytime of the day. The idea is to introduce a human factor, which makes a connection, a one-to-one conversation. The Live Chat feature has empowered iEmployee web site visitors to use their channel of choice with the assurance that their queries are answered quickly and accurately. This not only expedites response time but also helps us extend personalized solutions catering to the need of the visitor” said Bob Tripathi, Marketing Manager at iEmployee. Powered by LivePerson.com, the Live Chat feature has helped iEmployee deliver consistent, managed service across all channels, including email, chat and the Web.
iEmployee is a leading provider of on-demand workforce management solutions, offering full suite of web-hosted Time and Attendance, HR/Benefit, Pay Stubs/W2 and Self-Service applications that are cost-effective, requiring no IT investment or overhead. iEmployee is payroll independent and can interface with any payroll system.
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