Dover, DE, April 23, 2015 –(PR.com)– Dynamic Product Innovator and Gaming Solutions Company MicroFirst Gaming Inc. has installed their latest Customer Service Product, Mobile Assistant, at Dover Downs Hotel & Casino.
Mobile Assistant automatically delivers Real-Time Event Notifications right to the Casino Staffs fingertips via their Mobile Device. Mobile Assistant dispatches the Casino Staff directly to the Slot Players in need of assistance, dramatically reducing the amount of time the Player has to wait, as well as increasing Slot Machine uptime.
MicroFirst Gaming Inc. is committed to providing Casino’s with an unsurpassed level of quality and effectiveness, delivering comprehensive and innovative solutions that increase Player satisfaction and casino revenue. MicroFirst Gaming Inc. offers a wide array of products and services, giving their customers the flexibility and customization necessary to realize their potential. MicroFirst Gaming Inc. combines experience in gaming systems, digital signage, and producing industry-leading products, service, and content.
“We’re excited about the new options MicroFirst Gaming Inc. makes available to our property,” said Pete Bradley, Vice President & General Manager of Casino Operations. “We are constantly looking for innovative methods to increase our Customer Service; our partnership with MicroFirst Gaming Inc. provides the path to bring our ideas to reality, giving us a competitive advantage in a highly competitive market.”
About MicroFirst Gaming Inc. Founded in 1985, MicroFirst Gaming Inc.® is an award-winning international technology company focused on providing high quality, cost-effective solutions. Since its inception, MicroFirst Gaming Inc. has established itself as a leader in a number of industries including broadcast automation, video signage, hospitality, and gaming, and has continued to push the limits in its use of state-of-the-art technology. With in-depth knowledge and extensive industry experience, MicroFirst Gaming Inc. is a leader in technology service, content creation and installation, custom hardware design, and software solutions. More information is available at www.microfirst.com
About Dover Downs Hotel & Casino Owned by Dover Downs Gaming & Entertainment, Inc. (NYSE: DDE), Dover Downs Hotel & Casino® is a premier gaming and entertainment resort destination in the Mid-Atlantic region. Gaming operations consist of more than 2,400 slots and a full complement of table games including poker. The AAA-rated Four Diamond hotel is Delaware’s largest with 500 luxurious rooms/suites and amenities including a full-service spa/salon, concert hall and 41,500 sq. ft. of multi-use event space. Live, world-class harness racing is featured November through April, and horse racing is simulcast year-round. Professional football parlay betting is accepted during the season. Additional property amenities include multiple restaurants from fine dining to casual fare, bars/lounges and retail shops. For more information, please visit www.doverdowns.com.
Contact Ryan Randazzo Vice President of Customer Solutions MicroFirst Gaming Incorporated 811 South Egg Harbor Rd Hammonton, NJ 08037 +1 (609) 878-2238 (Phone) +1 (856) 723-2978 (Cell)
Dover Downs Hotel & Casino